September 19, 2013
We had a driveway and front porch which were broken and heaving. We needed them replaced and we wanted a path added. We also needed some drainage work done at the same time. We got three bids, and Ralston was the middle one. They took the time to understand the project, patiently answered a million questions and promptly started work when we were ready. Their crew showed up on time and worked flat-out until the project was done. They were all very cheerful and polite, and they seemed to genuinely enjoy their work. When it came to aesthetics they were very serious about it, debating between them how it should be done to look best when we didn't have an opinion. They did some extra little things that were part of the spirit of the project but which were not part of the contract. They finished on time and on budget.
We now have a nice driveway of regular concrete as well as a new path of colored concrete built in graceful curves. It looks great and we're very happy with the results. Even after the job was done and paid for, they promptly replied to email questions.
When we were shopping for bids both of our neighbors told us that Tom Ralston does great work. Now I can see why he has such a great reputation.
G.K. Santa Cruz, CA